Shipping Policy

TC Pool Equipment Co. will make every effort to ship all orders placed before 12:00PM Pacific Time, weekdays the same day, or within 48 hours during normal business days.

Shipping Address:

Credit Card Orders: *All Credit Card orders are required ship to the billing address of the cardholder.  

All UPS, Fed Ex and USPS shipment charges are calculated in the cart checkout. All shipments over $300.00 will be shipped SIGNATURE required.

Our wholesale prices on most items do not include shipping.  Upon checkout of your order, you can choose Local Delivery, LTL Freight, USPS Priority Mail, UPS Ground, 3-Day Select, 2nd Day Air or Next Day Air Delivery.  All Next Day Air, 2nd Day Air and 3 Day Select orders will receive top priority and must be placed before 12PM on that given day.

On certain items we do offer free shipping and will be noted in the description area of that particular product.  Free shipping only applies to 48 states, excluding Alaska and Hawaii.

Freight... All dimensional weight items over 75lbs will be shipped LTL freight.  All LTL Freight orders are determined by dimensional shipping weights and are listed in the checkout area.

Free Delivery:  Free delivery is available is Southern California on prepaid orders over $300.00.  Some remote locations may not qualify.  To receive the free delivery service, the homeowner or business location must have an adult present to receive the order on the day scheduled for delivery.  There are no daily times available for this service.  Your delivery will be schedule from 9:30 AM to 5PM by our warehouse delivery on that day.

*If you need to drop ship your items to an alternate address, Pay Pal offers a alternate ship to confirmation service.  You are not required to have a PayPal account, although you must register your alternate address with Pay Pal for the address confirmation.  On approved commercial orders, we will allow an alternate address if a PO box is the billing address.  Also, on approved orders, in limited delivery areas we may offer a customer will call or drop ship from that particular warehouse in your area.  A $25.00 fee may apply.