(714)777-1200

Shipping Policy

TC Pool Equipment Co. will make every effort to ship all orders placed before 12:00PM Pacific Time, weekdays the same day, or within 48 hours during normal business days.  Pleas note, we do not ship International.

Shipping Address Requirements:

Credit Card Orders: *All Credit Card orders are required ship to the billing address of the cardholder.  Orders paid by ACH Debit or wire tranfers can be drop shipped to your alternate address.
All UPS, Fed Ex and USPS shipment charges are calculated in the cart checkout. All shipments over $300.00 will be shipped SIGNATURE required.

Receipt of Delivery Requirements:  Please remember, All orders over $300.00 will be shipped signature required.  Please inspect your package(s) before signing to receive the item.  We insure all packages at $300.00 value or greater.  All signed for packages can not be returned for shipping damage. (at that point its to late to make a claim) If you receive a package that is damaged, please refuse the item for a full refund.  
Our wholesale prices on most items do not include shipping.  Upon checkout of your order, you can choose Local Delivery, LTL Freight, USPS Priority Mail, UPS Ground, 3-Day Select, 2nd Day Air or Next Day Air Delivery.  All Next Day Air, 2nd Day Air and 3 Day Select orders will receive top priority and must be placed before 12PM on that given day.

*Free Shipping:  On certain items we do offer free shipping and will be noted in the link or description area of that particular product.  Free shipping only applies to 48 states, excluding Alaska and Hawaii. *Some rural areas in some states may not qualify for free shipping.  LTL Freight orders are subject to a $55.00 Lift Gate Fee and calculated in checkout.  Customers with loading dock, please contact customer service for rate quote.

Freight... All dimensional weight items over 75lbs will be shipped LTL freight.  All LTL Freight orders are determined by dimensional shipping weights and are listed in the checkout area.

*If you need to drop ship your items to an alternate address, Pay Pal offers a alternate ship to confirmation service.  You are not required to have a PayPal account, although you must register your alternate address with Pay Pal for the address confirmation.  On approved commercial orders, we will allow an alternate address if a PO box is the billing address.